SmokeMeister
Active member
Yeah, that's probably a good idea. Won't hurt to check. I think I'm also going to try running it without the heat shields so I can watch the pellets drop to make sure the auger isn't binding up, I have good airflow from the fan, and the flame looks good.No you shouldn't have to settle on 380. I'm in Michigan and it hits 600 with the same weather conditions. One thing you might do is revisit sections 24-27 in the assembly instructions. Maybe something isn't quite seated or turned around. I know when I assembled it, on section 25 the first part pictured - slotted throat plate, I set it in place but almost didn't push down because it looked like it was seated. But I did push down and it snaps in place. You probably have it correct but worth a double check before going through a return.