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I was having flameout issues as well. I came to discover the chimney over the firepot was flaking off and periodically putting out the fire. I have since been diligent about vacuuming out the firepot before cooking and cleaning any loose metal off the chimney prior to cooking. I had reason to call Weber on a different thing and told them about the chimney issue, they sent me a new one and said it was covered by warranty.
Hard to believe its a controller issue on two separate grills 80 miles apart?Craig
Sounds like you may have a controller issue. If the temp is just randomly dropping or not holding.