Rosterking6
New member
Does anyone know if current owners will receive replacements? I know for a fact that they are being pulled from store shelves and out of warehouses, but I can’t find any information online or on their website.
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Customer service making it happen!! Good luck!!I just bought my ex6 and requested the chute and insert recieved both in 2 days no question
These “update enhancements” sound like what have already been provided to the registered owners her stateside: welded auger assembly, hopper insert, spare glow plug, firmware and software updates that, like updates for your computer, are routinely released and downloaded by Bluetooth and WiFi.Smokefire is about to Launch here in Australia and NZ. I’ve been following the Weber Australia page . They have mentioned it’s the updated model and have acknowledged the short comings of the first release . Here are a few threads I’ve screen shot for your info guys. I’ve preordered the EX6. Due for release here in early November .
No it’s not that. Weber was selling updated gen 1 models for months before this reboot started. They are doing some sort of minor redesign to some components I believe.These “update enhancements” sound like what have already been provided to the registered owners her stateside: welded auger assembly, hopper insert, spare glow plug, firmware and software updates that, like updates for your computer, are routinely released and downloaded by Bluetooth and WiFi.
I might be missing something, but this sounds more like a reassuring marketing piece and the “new and improved” SF is simply being released with all of the upgrades pre-installed rather than a significant redesign and release of “Generation 2 Smoke Fire”. It will be interesting to see.
Any idea what? My EX4 has been working flawlessly for over 60 uses without any upgrades (the welded auger us still in the box waiting an install) so it is hard to imagine what type of redesign is taking place. I bought mine in late June and it had no updated parts pre-installed.No it’s not that. Weber was selling updated gen 1 models for months before this reboot started. They are doing some sort of minor redesign to some components I believe.
Same here, and the Australian posts really didn’t mention any new “things” other than alluding to the parts Weber has already provided. “‘Tis a puzzlement”...Well , as you stated, the original is working fine. My EX4 is great. I did remove he wire and replace the auger after the original started to delaminate. So no to a recall.
I dint know for sure but I’ve heard changes to the hopper, chute and auger etc. how significant, I don’t know. Most of the pellet companies have done the same within a year of launching their high tech releases.
I assume it will be somewhat “better” or “improved” but how significantly remains to be seen. I’m happy with my current model so hopefully it’s not so awesome I have to buy another one![]()