ex4 front shelf not fitting on

[mcloud]

OK so I'm having a hard time putting the front shelf bracket on. the slots are not lining up. I can only slide one side on, I have even tried to slide them on evenly at same time and cannot.

this is my second one sent to me, and its the same way, I did a measurement and center to center the shelf bracket holes doesn't match up the the bolts that they slide onto.

I'm I suppose to loosen up the security bolts and slide the bracket on? I'm at my wits end on this

please any advice would be much appreciated.

thankyou in advance

 

[AHoneyman]

Did you assemble your SF yourself? Preassembly by others has been a problem.

Wait, I can not even remember assembly because it has been so long. I don't remember what it hooks on to.

 

[bbqking]

If you bought your SF retail, request a technician to help put it on.

 

[JumboShrimp]

I just assembled my EX4 on Sunday and also put on the front shelf. It clips onto the factory-installed stainless steel bolts that are not fully seated on the front. It went on but was tight.

 

[Goneincognito]

Yes.. You can loosen them if needed.
That's what I did.

 

[mcloud]

Ok I had to loosen them as the slots didnt line up, I then slipped it on behind the bolts. so its on now. I just wish they would have been cut right, as table is not level but angled up with the bumpers on the bracket, but atleast its on, I may just take the bumpers off so table sits level.

 

[mcloud]

I also always put my own grills together, so I know its done right. the people at the stores are great people but I think they just slap them together as fast as they can. Ive had some sloppy put together grills like that back in the day lol

 

[LS2008]

OK so I'm having a hard time putting the front shelf bracket on. the slots are not lining up. I can only slide one side on, I have even tried to slide them on evenly at same time and cannot.

this is my second one sent to me, and its the same way, I did a measurement and center to center the shelf bracket holes doesn't match up the the bolts that they slide onto.

I'm I suppose to loosen up the security bolts and slide the bracket on? I'm at my wits end on this

please any advice would be much appreciated.

thankyou in advance

I was lucky, the shelf just slipped on without issues.
The shelf does slant more than it should.

 

[JpsBBQ]

I was lucky, the shelf just slipped on without issues.
The shelf does slant more than it should.

I got that impression too about the angle. Having said that I’m not sure it’s not an optical illusion. I haven’t put a level on it or leveled up my grill but I don’t notice any issues when actually using the shelf.