luckylady131
New member
Hello, I’m very new here and searched the posts, but didn’t see what I was looking for. I got the Weber grill back in early february, but have only used it once or twice. I wanted a regular grill, my husband wanted this pellet grill. Okay, fine. But I went to Try and learn it and use it one day, and I plugged in a temp probe, then unplugged it when I realized you plugged it in after heat up.
Well, that temp probe has never come off the screen!! I have uninstalled and reinstalled the app twice. I just waited on hold for 1.5 hours with customer service - who told me to uninstall and reinstall the app. So I just did it again. Same thing. The temp probe is still in the screen. HELP! The grill will not initiate startup. I don’t know what to do!
Well, that temp probe has never come off the screen!! I have uninstalled and reinstalled the app twice. I just waited on hold for 1.5 hours with customer service - who told me to uninstall and reinstall the app. So I just did it again. Same thing. The temp probe is still in the screen. HELP! The grill will not initiate startup. I don’t know what to do!