mtomas
Member
Here's some interesting dialogue I had with Weber Support about the new Weber Connect app via email today. Here's the exchange:
Me:
"With regards to the new Weber Connect app, will it be able to control the grill remotely when my phone is not connected to the same wifi network the grill is connected to? e.g. if i leave the house to run an errand? What functions of the grill will the Weber Connect app be able to control? turn on and off? change temps? automatically changes temps after a certain amount of time or when the the temperature of the food hits a certain point?"
Response:
"Weather connected via Weber connect, or Bluetooth, the grill can only be monitored remotely. You can monitor your grill, via any wi-fi connection, but it not recommended to leave the grill unattended for any amount of time.
The grill can only be controlled at the grill. There is no remote control, only monitoring. "
I guess I had assumed/was hoping the new Weber Connect app would allow for remote control of the SmokeFire in some way - and that it would at least provide parity with other competitor apps (GMG, Rec Tec, Traeger, Yoder, etc). I'm kind of having a hard time believing the support rep given how much Weber has touted the amount of thought/research/testing that went into the design and the publicized utilization of JuneOS.
Just seems like it would be a big miss. Think maybe the rep was misinformed? Anyone have any detail on the Weber Connect app that can confirm/deny?
I was ready to pull the trigger on a pre-order, but this is definitely giving me pause as remote control is an important feature to me.
Me:
"With regards to the new Weber Connect app, will it be able to control the grill remotely when my phone is not connected to the same wifi network the grill is connected to? e.g. if i leave the house to run an errand? What functions of the grill will the Weber Connect app be able to control? turn on and off? change temps? automatically changes temps after a certain amount of time or when the the temperature of the food hits a certain point?"
Response:
"Weather connected via Weber connect, or Bluetooth, the grill can only be monitored remotely. You can monitor your grill, via any wi-fi connection, but it not recommended to leave the grill unattended for any amount of time.
The grill can only be controlled at the grill. There is no remote control, only monitoring. "
I guess I had assumed/was hoping the new Weber Connect app would allow for remote control of the SmokeFire in some way - and that it would at least provide parity with other competitor apps (GMG, Rec Tec, Traeger, Yoder, etc). I'm kind of having a hard time believing the support rep given how much Weber has touted the amount of thought/research/testing that went into the design and the publicized utilization of JuneOS.
Just seems like it would be a big miss. Think maybe the rep was misinformed? Anyone have any detail on the Weber Connect app that can confirm/deny?
I was ready to pull the trigger on a pre-order, but this is definitely giving me pause as remote control is an important feature to me.