I just got off the phone with weber. I explained my problems . Pellet not feeding so the their sending the modified ramp. Also mine is very slow to heat up 27 min. To reach 225. So their sending a new auger assembly. They were very friendly and only a min or so wat on the phone. Hopefully this will solvensure my issues. I will let you know when the new parts arrive, get installed and I test it out. I did ask about the shelf I saw on a video I saw and he couldn't commit on availability but is sure there's room under the cover. We'll see