Haven’t had many issues with this machine, had since the beginning. But last few cooks at 450 I’ve had fire going back up the auger and into the hopper and then obviously fire goes out mid cook cause no fuel. Any suggestions? Haven’t been to forum in along time, sorry if it’s been answered...
Have had similar issues as of late. Took a month to get parts and back to a working grill. Almost half that time was trying to get someone to call or email back. Very disappointed in CS right now. But I have a working grill again and all is good!
Customer service I’ve noticed not as responsive as it used to be and I sent multiple emails and opened several tickets to finally get someone to reach back out. Always get what I need it just seems to take longer now than before and that’s a bit frustrating. Happy Grilling!
Will do it right on the grill skin side down with some lemon wedges on top till desired fineness or in a foil boat with a marinade on top. No flipping here.