HELP! Need Help With Weber Connect

[SmokinSC]

Hey yall,

So I just got a Weber Connect thermometer that I am going to use for my WSM. So I open up my Weber Connect app so I can setup my new device, and theres nowhere for me to add the thermometer on here????

I have a Smokefire EX4 thats already synced with the app, so does that basocally mean I am shit outta luck trying to add both of these to the same app?

The new Genesis lineup has Weber Connect modules built in, does that mean you also cant have a Genesis & Smokefire on the same app? Seems counterintuitive.

Any help is appreciated! Hopefully I am just not doing something right and it will work. But I have spent quite some time researching this and I am getting frustrated at this point lol.

 

[Goneincognito]

Can only connect one device to the app.
As you said.. You are SOL.

 

[JpsBBQ]

Boy this seems like a good place for them to start doing some work. Feverishly! This is hard to believe.

 

[bbqking]

It would seem to only be an issue if you are using two or more devices/grills at the same time? Plus if it’s an iGrill, there is a separate app…

Don’t mind me, I’m a dope. Haven’t had any coffee today …

 

[Goneincognito]

It would seem to only be an issue if you are using two or more devices/grills at the same time? Plus if it’s an iGrill, there is a separate app…View attachment 5123
Don’t mind me, I’m a dope. Haven’t had any coffee today …

Unfortunately that is just not the case..
Weber have previously confirmed that you can only have one device paired to the app (and that they are apparently working on fixing that).
You are correct in saying that the iGrill units run on the iGrill app but the Weber Connect one (which the OP has) need the connect app.