Searwood temperature help

[dchiem21]

Hi everyone. Hope yall are well. I’m new to the forum. I have a searwood 600. If I set the smoker at a higher temperature (for ex 300) and I want to go back down to a lower temperature (for ex 200), the pellet grill starts increasing temperature way past 300 instead of going down. I have to open the lid and let it cool off before it stabilizes. Is this normal? Thank for any help.

 

[Dale5403]

My 600 does that also. Plus yesterday while smoking ribs the temperature was all over the place. I have opened a case with Weber and waiting to see what they say. I think the controller is bad.

 

[dchiem21]

My 600 does that also. Plus yesterday while smoking ribs the temperature was all over the place. I have opened a case with Weber and waiting to see what they say. I think the controller is bad.

Please let me know what they say! thanks so much