Why did I spend $1000?

[Renatnom]

Well, once again I have a E02 error message! Second time. Bought new Sept 1. Cooked every night on it since. Even without a faulty probe.
After spending the last week with Weber over the faulty probe, I finally received a new one today. Good news, it works, bad news, now I have the second E02 code. So frustrated at Weber, I fired up my kettle to make our flank steak!
Cave man fire is simpler in a kettle vs. Weber electronics!!

Not happy!

 

[Renatnom]

Had no reply from Weber today on the issue. I'm so frustrate with reliability issues. Kind of feel like they just said, GET EM OUT TO PUBLIC< WE WILL FIX THEM LATER! Not cool. At 75 years old, I didn't spend $1,000 too crawl under the unit to remove fan and make sure it is plugged in properly and no debris blocking fan {pellets). so, your design may allow pellets near fan?
I don't have the time, nor desire to be Weber's Tech.
I'm about a day or two from demanding a full refund and demanding they come get this anchor off my patio!
Can you say that I'm a bit annoyed at Weber?