Wearing me out....

[Black Run 350]

And here we go again....I bought the Smokefire about 6 months ago second hand. I've had three shutdowns during cooks and this is the prize I receive when I open it up. I don't understand why the app is connected but if it's not open I don't get a low temp notification or do I have something set up wrong?
I'm a huge Weber fan but this is incredibly frustrating... It's about to hit the MarketPlace if this keeps up. Never have this problem with the Smokey Mountain!!! Charcoal never fails....

 

[rexster314]

Since it's second hand, do you know if it's been updated to the most current version of firmware?

 

[Black Run 350]

Since it's second hand, do you know if it's been updated to the most current version of firmware?

No idea....

 

[Goneincognito]

Gen 1 or Gen 2?

 

[Black Run 350]

I know it's a Gen 2. I looked up how to update the firmware. I'll verify that after this cook is done.

 

[Goneincognito]

Finger guard still in?

 

[Black Run 350]

Yes, that's the next thing to go.

 

[JpsBBQ]

Yes, that's the next thing to go.

That is a must. The grill will not operate reliably with it in there. Just be careful to remove one screw at a time and reinstall the screw before removal of the next. Those screws also hold the auger assembly in place as well. This will help tremendously. Might resolve everything.

 

[Black Run 350]

thanks for the pro tip! I would have had that thing on the ground in pieces!!

 

[abmet]

100% agree with Jps, get that guard out. All it does is cause pellet bridging. I’m betting that’s what happened causing to run out of pellets then dumped a bunch once bridge broke loose. Just don’t stick your fingers in the auger